Privacy Policy

Last updated: September 1, 2021

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  • Interpretation and Definitions
  • 1.1 Interpretation

    • The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • 1.2 Definitions

    • For the purposes of this Privacy Policy:

    Account means a unique account created for you to access our Service or parts of our Service.

    Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to RAW Artists as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

    Company refers to RAW Artists, Inc., 461 W Woodbury Rd, Altadena CA 91001 (referred to as either "RAW Artists", "we", "us" or "our" in this Agreement).

    Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

    Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

    Country refers to: California, United States

    Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

    Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

    Non-Personal Data means any information that does not relate to a person and/or cannot be used to identify a person.

    Personal Data is any information that relates to an identified or identifiable individual.

    For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

    Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.

    Service refers to products, features and offerings available through the Website.

    Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

    Showcase Producer means users who create or organize showcases for Consumers using our Services.

    Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    Website refers to My Site, accessible from www.rawartists.com

    You, Your, Users means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable including Showcase Producers, Consumers and third-parties using our Services.

  • 2 Collecting and Using Your Personal Data
  • 2.1 Non-Personal Data

    • When you interact with the Services, we may collect Non-Personal Data. The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data.

  • 2.2 Personal Data That We Collect.

    • When you use or interact with us through the Services, we may collect Personal Data. Sometimes this will be on our own behalf and other times this will be on behalf of a Showcase Producer using our Services to run an showcase. This is an important distinction for purposes of certain data protection laws and is explained in more detail below.

  • 2.3 Information Collected From All Users.
  • Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and any other information that you choose to provide and/or that enables Users to be personally identified.
  • Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services ("Automatic Data"). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies. You can find out more information about how we use Cookies and other similar tracking technologies in our Cookie Statement. When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
  • 2.4 Information Collected From Showcase Producers.

    • If you are a Showcase Producer, we will collect additional Personal Data from you.

  • Information you provide to us: In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
  • Information we obtain from other sources: We may also collect or receive Personal Data including your name, email address and other contact information from third party sources, such as third party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.
  • 2.5 Information Collected From Consumers.

    • If you are a Consumer we will collect additional Personal Data from you, sometimes for our own purposes and other times on behalf of a Showcase Producer.

  • Information you provide via the Website: If you register for a paid showcase, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Showcase Producers can set up showcase registration pages to collect virtually any information from Consumers in connection with registration for an Showcase Producer's showcase listed on the Services. RAW Artists does not control a Showcase Producer's registration process nor the Personal Data that they collect. When you register for, or otherwise provide information to RAW Artists in conjunction with a Showcase Producer showcase or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, that Showcase Producer will receive and may use the information you provide. Please see Section 4.4 below, titled “How We Disclose and Transfer Your Personal Data: Showcase Producer” for more information about a Showcase Producer’s receipt and use of your Personal Data.
  • Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Showcase Producers, other Consumers, social media or other third-party integrations, your credit card issuing bank, our payment processing partners or other third parties.
  • 3 How We Use Your Personal Data.

    • We collect and use the Personal Data we collect in a manner that is consistent with this Privacy Policy, and applicable privacy laws. We may use the Personal Data as follows:

  • 3.1 Specific Reason.

    • If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.

  • 3.2 Access and Use.

    • If you provide Personal Data to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to decide whether to grant you access to use such Services and to assess your ongoing qualification to use such Services.

  • 3.3 Internal Business Purposes.

    • We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.

  • 3.4 RAW Artists and Showcase Producer Marketing.

    • We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other Devices. We do this to inform you about Services or showcases we believe might be of interest to you, develop promotional or marketing materials and display RAW Artists or showcase-related content and advertising on or off the Services that we believe might be of interest to you. We may also do this on behalf of a Showcase Producer, for example where your prior interactions with a Showcase Producer suggest you may be interested in a particular type of showcase. See "Opt Out from Electronic Communications" below on how to opt out of our various marketing communications.

    You may see advertisements for our Services on third party websites, including on social media platforms. We may provide Showcase Producers with tools to help them display advertisements for their showcases on third-party websites and social media platforms. Where you see an advertisement on a third-party website or social media platform, this may be because we or the Showcase Producer engaged the third party or social media platform to show the advertisement to Users, or to others who have similar attributes to our Users. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services (or for our Showcase Producer’s showcases). If you no longer want your Personal Data to be used for these purposes please contact us at [email protected]. In the case of an Showcase Producer’s advertising, you may need to contact the Showcase Producer directly. For more information about how we and Showcase Producers market on, and interact with social media sites, please refer to section 5.6.

  • 3.5 Showcase Producer Emails.

    • We allow Showcase Producers to use our email tools to contact Consumers for their current and past showcases, so you may receive emails from our system that originate with such Showcase Producers and that we send on their behalf. If you registered for a showcase on the Services, your email address is available to that Showcase Producer. However, Showcase Producers may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Showcase Producer's behalf. The Showcase Producer and not RAW Artists is responsible for sending these emails. See "Opt Out from Electronic Communications" below on how to opt out of Showcase Producer-initiated communications.

  • 3.6 Use of Interest-Based Data

    • We sometimes make inferences about the type of showcases or activities you may be interested in. We may use these inferences to help target advertising or customize recommendations to you, including on behalf of Showcase Producers. We may do this on an aggregated or generalized basis.

  • 3.7 Other Purposes.

    • If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.

  • 3.8 Aggregated Personal Data.

    • In an ongoing effort to understand and serve our Users better, we often conduct research on our customer demographics, interests and behavior based on Personal Data and other information that we have collected. This research is typically conducted on an aggregate basis only that does not identify you. Once Personal Data is in an aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.

  • 4 How We Disclose And Transfer Your Personal Data.

    • Your information, including Personal Data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to – and maintained on - computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

  • 4.1 Business Transsactions.

    • As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. We may also disclose your Personal Data in the course of due diligence for such an event. You acknowledge and agree that any successor to or acquirer of RAW Artists (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.

  • 4.2 Parent Companies, Subsidiaries and Affiliates.

    • We may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.

  • 4.3 Agents, Consultants and Service Providers.

    • We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of RAW Artists to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.

  • 4.4 Showcase Producers.

    • In addition, when you register for a showcase, sign up for communications, enter a contest, or otherwise input your Personal Data (such as through a web form) to communicate with a Showcase Producer or participate in a Showcase Producer’s showcase, that Showcase Producer will receive that information. For instance, if you input your name and email address into a web form for a Showcase Producer offer, activity or showcase, the Showcase Producer will receive that information. The Showcase Producer may then send you marketing or other communications, which may be subject to its own, separate privacy policy. Likewise, if you provide your mobile phone number, you may receive information messages related to the service, showcase, activity or information in which you’ve expressed interest.

    When you purchase tickets to, register for or donate to an showcase, transfer an showcase ticket or registration to another person, enter a contest, or otherwise input your Personal Data (such as through a web form), or otherwise communicate with an Showcase Producer, or participate in or express interest in an Showcase Producer or Showcase Producer showcase or activity, that Showcase Producer will receive the information you provide, including your Personal Data, and where a ticket or registration is transferred, the Personal Data of the transferee as well. Other third parties that are involved in or on whose behalf a showcase or activity is promoted, may receive that Personal Data as well. For example, as to fundraising pages, we may provide your Personal Data both to the charity of the fundraising page and the Showcase Producer of the showcase to which the fundraising page is linked. In some instances, a Showcase Producer may appoint a third party, which may or may not be affiliated with the Showcase Producer, to create a showcase or fundraising page on its behalf (we call these third parties ("Third Party Organizers").

    For example, and without limitation, a concert venue (the Showcase Producer, in this case) may allow third party promoters or production companies (the Third Party Organizers) to create showcases that will be hosted at the Showcase Producer's venue using its RAW Artists account. In that case, we may provide your Personal Data to the Third Party Organizers on behalf of the Showcase Producers. The same is true for contests and sweepstakes: we may provide your Personal Data to both the Showcase Producer promoting the contest or sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand sponsor).

    We are not responsible for the actions of these Showcase Producers, or their Third Party Organizers (or other downstream recipients of your Personal Data), with respect to your Personal Data. It is important that you review the applicable policies of the Showcase Producers, and if applicable and available, their appointed Third Party Organizers, of an showcase (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that showcase or related fundraising page. Similarly, if you are a member of a Showcase Producer's organization within RAW Artists, your Personal Data will be available to the Showcase Producer and shared with those Third Party Organizers granted permission by the Showcase Producer to view all members of the Showcase Producer's organization.

  • 4.5 Facebook, Social Media and Other Third Party Connections.
  • “Liking” or “Following” RAW Artists on Social Media. In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other social media sites (to the extent we provide that capability), we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We likewise may collect your information if you sign up for one of our promotions or submit information to us through social media sites.
  • Facebook Plug-Ins and Links on Our Pages. The Site may contain links to Facebook as well, such as through the Facebook “Like” or “Share” button or other social plug-ins. When you interact with these features and links, your browser will establish a direct link with the Facebook servers, and Facebook will receive information about your browser and activity, and may link it to your Facebook user account. For more information about how Facebook uses data, please see Facebook’s own policies.
  • Additional Facebook Marketing and Connectivity by Showcase Producers. In addition, if you are a member of Facebook (or another social media platform), and you provide Personal Data to a Showcase Producer (such as in the ways described in Section 4.5), the Showcase Producer may use that Personal Data to send you advertising and offers through Facebook (or another social media) platform, including when you are on Facebook or another social media platform. The Showcase Producer may use tool that we provide and may also work with third parties to enable this data integration and advertising. Facebook and other social media platforms may provide a way to opt out of this type of advertising. Please review their user settings and support pages to learn more about how they help you to manage privacy and marketing choices.
  • Third party services and integrations. RAW Artists may provide you with opportunities to contract directly with third parties, and/or to integrate with third party services or applications, through our platform. In such instances, we will disclose your Personal Data to other entities to fulfill a request by you, or to provide services you have requested.
  • 4.6 Legal Requirements.

    • We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.

  • 5 How We Store Your Personal Data.

    • We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.

  • 6 How You Can Access, Update, Correct or Delete Your Personal Data.

    • You can access, correct or delete your Personal Data stored by us by contacting us. You can ask us to correct and update any inaccurate Personal Data using the contact information below, and we will consider your request in accordance with applicable laws.

    If a Consumer initiates a data deletion request, RAW Artists is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Showcase Producer through the Services. However, if you are a Consumer, you understand that even if RAW Artists deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Showcase Producer's own databases if transmitted to the Showcase Producer prior to RAW Artists receiving or taking action on any deletion or anonymization activity.

    Unregistered Users may also access, update, correct or delete Personal Data and exercise these rights using the contact information below. We will consider and respond to all requests in accordance with applicable law.

  • 7 How Long We Retain Your Personal Data.

    • We may retain your Personal Data as long as you are registered to use the Services. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

    We will also retain Automatic Data for internal analysis purposes. Automatic Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service or we are legally obligated to retain this data for longer time periods.

  • 8 Detailed Information on the Processing of your Personal Data

    • The Service Providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our Service in accordance with their privacy policies.

  • 8.1 Analytics

    • We may use third-party Service Providers to monitor and analyze the use of our Service.

    Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

  • 8.2 Email Marketing

    • We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

    We may use email marketing Service Providers to manage and send emails to You.

    SendGrid

    Their privacy policy can be viewed at https://www.twilio.com/legal/privacy

  • 8.3 Payments

    • We provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

    We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

    Stripe

    Their privacy policy can be viewed at https://stripe.com/us/privacy

  • 8.4 Behavioral Remarketing

    • The Company uses remarketing services to advertise to you after you accessed or visited our Service. We and our third-party vendors use cookies and non-cookie technologies to help us recognize your Device and understand how you use our Service so that we can improve our Service to reflect your interests and serve you advertisements that are likely to be of more interest to you.

    These third-party vendors collect, store, use, process and transfer information about your activity on Our Service in accordance with their privacy policies and to enable us to:

    • Measure and analyze traffic and browsing activity on our Service
  • Show advertisements for our products and/or services to you on third-party websites or apps
  • Measure and analyze the performance of our advertising campaigns

    • Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:

  • The NAI's opt-out platform: http://www.networkadvertising.org/choices/
  • The EDAA's opt-out platform http://www.youronlinechoices.com/
  • The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

    • You may opt-out of all personalized advertising by enabling privacy features on your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See your mobile device Help system for more information.

    We may share information, such as hashed email addresses (if available) or other online identifiers collected on our Service with these third-party vendors. This allows our third-party vendors to recognize and deliver you ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the privacy policy of each vendor listed below.

    The third-party vendors we use are:

    Google Ads (AdWords)

    Google Ads (AdWords) remarketing service is provided by Google Inc.

    You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

    Facebook

    Facebook remarketing service is provided by Facebook Inc.

    You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266

    To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

    Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

    For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

  • 8.5 Usage, Performance and Miscellaneous

    • We may use third-party Service Providers to provide better improvement of our Service.

    Invisible reCAPTCHA

    We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google.

    The reCAPTCHA service may collect information from You and from Your Device for security purposes.

    The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

  • 9 Cookies, Pixels Tags, Local Shared Objects, Web Storage And Similar Technologies.

    • Please refer to our Cookie Statement for more information about our use of cookies and other similar tracking technologies.

  • 10 Your Choices.

    • You have several choices available when it comes to your Personal Data:

  • 10.1 Limit the Personal Data You Provide.

    • You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Showcase Producer.

  • 10.2 Opt Out from Electronic Communications.
  • RAW Artists Marketing Communications. Where it is in accordance with your marketing preferences, RAW Artists may send you electronic communications marketing or advertising the Services themselves or showcases on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to a showcase listed on the Services. You can also "opt out" of receiving these electronic communications by clicking on the "Unsubscribe" link at the bottom of any such electronic communication. In addition, you may also manage your email preferences at any time by logging in (or signing up and then logging in), clicking on "Account" and then "Email Preferences."
  • Organizer-initiated Communications. Showcase Producers may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their showcases on the Services in the past. Although these electronic communications are sent through our system, RAW Artists does not determine the content or the recipients of these electronic communications. Showcase Producers are required to use our email tools only in accordance with all applicable laws. RAW Artists provides an "Unsubscribe" link on each of these emails, which allows recipients to "opt out" of electronic communications from the particular Showcase Producer.
  • Social Notifications. If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
  • Transactional or Responsive Communications. Certain electronic communications from RAW Artists are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Showcase Producer when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on showcases you have created (including payout issues) or on showcases you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for a showcase, are not currently organizing an showcase, and will have no need to receive further communications from us or through our system.
  • Retention. It may take up to forty-eight (48) hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you. However, Showcase Producers who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so.
  • 10.3 Do Not Track.

    • We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.

  • 11 Exclusions.
  • 11.1 Non Personal Data

    • When you interact with the Services, we may collect Non-Personal Data. The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data.

  • 11.2 Personal Data Provided to Others.

    • This Privacy Policy does not apply to any Personal Data that you provide to another User or visitor through the Services or through any other means, including to Showcase Producers on showcase pages or information posted by you to any public areas of the Services.

  • 11.3 Third Party Links.

    • This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

  • 12 Children’s Privacy

    • We do not knowingly collect Personal Data from children under the age of thirteen (13). If you are under the age of thirteen (13), please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please email us at [email protected] and we will endeavor to delete that information from our databases. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

    If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

  • 13 International Privacy Laws.

    • If you are visiting the Services from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your Personal Data will at all times continue to be governed by this Privacy Policy.

  • 14 Changes To This Privacy Policy.

    • The Services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time (collectively, "Modifications"). Modifications to this Privacy Policy will be posted to the Site with a change to the "Updated" date at the top of this Privacy Policy. In certain circumstances RAW Artists may, but need not, provide you with additional notice of such Modifications, such as via email or with in-Service notifications. Modifications will be effective thirty (30) days following the "Updated" date or such other date as communicated in any other notice to you.

    Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was updated on the date indicated above. Your continued use of the Services following the effectiveness of any Modifications to this Privacy Policy constitutes acceptance of those Modifications. If any Modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing and otherwise using the Services.

  • 15 Dispute Resolution.

    • If you have a complaint about RAW Artists’ privacy practices you should contact us. We will take reasonable steps to work with you to attempt to resolve your complaint.

  • 16 CALIFORNIA RESIDENTS ONLY.

    • If you are a California resident, we provide additional information about our information practices and you may have certain rights with respect to your information. For more information, please see the State-Specific Supplemental Privacy Notices here.

  • 17 Contact Us

    • If you have any questions about this Privacy Policy, you can contact us:

    By email: [email protected]

    By mail: RAW Artists, Inc., 461 W Woodbury Rd, Altadena CA 91001