If your event was canceled, in most cases you won't need to do a thing: we'll inform you of the cancellation and refund the amount you paid for your tickets, including all fees on the same payment method used for purchase.
Tickets are non-refundable, unless a showcase has been cancelled, postponed, and/or relocated.
In either case, we'll alert you ASAP via the email address you provided during the ticket purchase.
Refunds are not provided for late arrival to an event.
If have to drop out/cancel, artists will be required to pay a $100 drop out/cancel fee.
If your event was rescheduled, we'll contact you with the new date and time as soon as it's available via the email address you provided at purchase. If you can't make a rescheduled event, we have options for future credits or requesting a refund.