REFUND: Canceled or Rescheduled Events

In either case, we'll alert you ASAP via the email address you provided during the ticket purchase.


Is there parking?

The venue does not have a parking lot, however there is paid street parking as well as paid parking lots nearby.

Will tickets be sold at the door?

Tickets will not be sold at the door, however the online ticket link will be active for the duration of the event.

Canceled Events

If your event was canceled, in most cases you won't need to do a thing: we'll inform you of the cancellation and refund the amount you paid for your tickets, including all fees on the same payment method used for purchase.

General Refund

Tickets are non-refundable, unless a showcase has been cancelled, postponed, or moved. Tickets are, however, transferable. If you'd like to transfer your ticket to another guest or show, you can do so in your account.

Late Arrivals

Refunds are not provided for late arrival to an event.

Rescheduled Events

If your event was rescheduled, we'll contact you with the new date and time as soon as it's available via the email address you provided at purchase. If you can't make a rescheduled event, we have options for future credits or requesting a refund.